LITTLE ROCK, Ark. (Sept. 28, 2015) – The City of Little Rock will implement a new program aimed at reducing the number of false alarm activations in the City, and subsequently, cut down on the amount of time and resources officers spend responding to false alarms.

The City has partnered with Public Safety Corporation, an alarm billing and tracking service, to implement a new False Alarm Reduction Program (FARP) to decrease the number of false alarms.

The City’s Communications Center receives over 35,000 alarm calls per year, of which more than 95% are false alarms.

“We’ve said all along that our top priority is not to make money regarding false alarms, it’s to further reduce alarm incidents,” says Treasury Manager Scott Massanelli.

Under current City ordinance, alarm users are allowed three false alarm calls in one year. In cases where the Little Rock Police Department and Little Rock Fire Department respond to three or more false alarms per year, the registered alarm user will face a series of graduated fines, ranging from $25 to $500 for each violation. 

Little Rock residents and businesses have been required to register their alarm systems. The City is now turning over the registration and billing duties to CryWolf. Starting in October, alarm users will be able to register their alarm permits online. There is no cost to register an alarm and that alarm permit is good until the resident or business moves locations or changes alarm monitoring services to a different company.

Little Rock Police and Fire departments lose hours of officer time and vital resources each year responding to false alarm calls. With the help of Public Safety Corporation and the FARP, officers will be able to spend more time in the community fighting crime and fires. 

“Not only will this increase public safety, but also the safety of our police officers and firefighters who risk their lives racing to respond to these false alarms,” says Massanelli.

Alarms can be registered after Oct. 1 at crywolfservices.com/littlerockar/ or by calling 1-855-725-7104.

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