Divisions
The communications and marketing manager for the City of Little Rock is charged with planning, developing, coordinating and distributing the City’s public information program to promote community understanding, increase public support for the City, and improve the public perception of City activities.
Need a particular department or division? Check the Who to Call list.
| Aaron Sadler | Communications Director (501) 371-6801 asadler@littlerock.gov |
| Nathan Spicer | Communications & Marketing Manager (501) 371-4421 arjackson@littlerock.gov |
Economic Development is a priority for the City of Little Rock. Numerous City departments work together with other public sector agencies and private developers to expand existing businesses and attract new businesses to provide job opportunities and expand economic growth within the City of Little Rock.
The City of Little Rock’s Emergency Management Division is responsible for emergency preparedness and disaster planning, as well as coordinating efforts of multiple agencies during disaster response and recovery efforts. Along with the emergency management functions of this division, it is also responsible for the management of the City’s state and federal disaster preparedness and Homeland Security Grants.
Family Disaster Preparedness Kit/Plan
Disasters happen anytime and anywhere. And when disaster strikes, you may not have much time to respond. A highway spill or hazardous material could mean evacuation. A winter storm could confine your family at home. An earthquake, flood, tornado, or any other disaster could cut water, electricity, and telephones-for days. After a disaster, local officials and relief workers will be on the scene, but they cannot reach everyone immediately. You could get help in hours, or it may take days. Would your family be prepared to cope with the emergency until help arrives?
Your family will cope best by preparing for disaster before it strikes. One way to prepare is by assembling a Disaster Supplies Kit. Once disaster hits, you won’t have time to shop or search for supplies. But if you’ve gathered supplies in advance, your family can endure an evacuation or home confinement.
| Matt Burks | Emergency Management Administrator (501) 569-4130 mburks@littlerock.gov |
| Nathan Spicer | Emergency Management Specialist 7000 Murray St. Little Rock, AR 72209 (501) 569-4131 nspicer@littlerock.gov |
The Intergovernmental Relations Office (IGRO) is responsible for the City’s:
Legislative Activities
The Intergovernmental Relations Office (IGRO) was established in 1998 to execute the City’s established legislative agenda in the Arkansas General Assembly. The IGRO actively pursues the passage of City sponsored bills, supports legislation that may have a positive impact on the City’s delivery of services or revenues and actively opposes legislation that may have a negative impact on City delivery of services revenues /expenses.
The Mayor, the Little Rock City Board of Directors and the IGRO Staff work very closely with the Arkansas Municipal League, the Pulaski County legislative delegation and a highly effective coalition of Pulaski County civic, educational, private and public organizations to articulate the legislative interest of the city and county. Each City Department designates a staff member to monitor and provide impact assessment of bills that affect their department revenue or operations.
Americans With Disabilities Act (ADA Compliance)
The City Manager’s Office works with the City Attorney’s Office, the Public Works Department, and the ADA Coordinator to refine the implementation and monitoring of the City’s ADA Compliance Transition Plan.
The Americans with Disabilities Act (ADA) is a comprehensive civil rights law for people with disabilities. According to the United States Department of Justice’s Civil Rights Division, “To be protected by the ADA, one must have a disability, which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment.”
The ADA does not specifically name all of the impairments that are covered. The full text version of the Americans with Disabilities Act can be found here.
The United States Department of Justice enforces the ADA’s requirements in three areas:
- Title I: Employment practices by units of State and local government
- Title II: Programs, services, and activities of States and local government (CLR)
- Title III: Public accommodations and commercial facilities
Some of the City’s ADA activity updates include working closely with the Public Works Department and the City Attorney’s Office to continue the implementation of the City’s ADA Compliance Transition Plan, refining the City-wide database for the management and tracking of the ADA curb ramp construction program, and installing 259 additional ADA curb ramps to bring total curb ramps installed from 1999-2004 to 1,777.
City of Little Rock’s ADA Grievance Procedure (created July 1, 1999)
The City of Little Rock, Arkansas, has instituted the following procedures for the prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act. Title II states, in part, that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in programs or activities sponsored by a public entity.”
Complaints should be addressed to the City’s ADA Coordinator: Title VI/ADA/504 Coordinator – Jon Honeywell, 701 Markham, Little Rock, AR 72201, 501.371.4475, (Voice TTY 711)
1. Complaints must be in writing or “another equally effective” form of communication, containing the name and address of the complainant, and shall state the facts upon which the allegations are based. City staff will assist in drafting the complaint, if requested, and will ensure the complaint is documented in written form.
2. Complaints must be filed within fifteen (15) business days after the complainant becomes aware of the alleged violation.
3. Upon the filing of a complaint, the ADA Coordinator shall initiate a prompt investigation of the alleged violation, affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to the complaint.
4. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the ADA Coordinator and a copy forwarded to the complainant no later than thirty (30) business days after its filing. The ADA Coordinator will ensure “equally effective communication” if necessary.
5. The ADA Coordinator shall maintain the files and records of the City relating to the complaint filed.
6. The complainant can request a hearing of the case before the ADA Grievance Committee in instances where he or she is dissatisfied with the determination or proposed resolution of the ADA Coordinator. The request for reconsideration must be made in writing or other “equally effective communication” and provided to the ADA Coordinator within ten (10) business days following the Complainant’s receipt of the ADA Coordinator’s determination and proposed resolution, if any, and communicate the reasons for the dissatisfaction. All members of the ADA Grievance Committee will be sent the request for reconsideration within ten (10) business days of receipt of the request for hearing. Each Committee member will review all prior documents and will participate in a determination whether to grant or deny the request for reconsideration within fifteen (15) business days from his/her receipt of the request.
Such meeting may be held via conference call or telephone poll. If the request for reconsideration is granted by a majority of the Committee, the Committee will schedule a hearing at its first available opportunity, but within thirty (30) days of the meeting date where the request for reconsideration was granted. Upon hearing, the matter will be determined by the Grievance Committee within fifteen (15) business days and submitted in writing or other “equally effective communication” to the complainant.
7. The right of the person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person’s pursuit of other remedies such as filing of an ADA complaint with the appropriate state or federal agency. Use of this procedure is not a prerequisite to the pursuit of other remedies.
8. These procedures shall be construed to protect the substantive rights of interested persons, to meet appropriate due process standards, and to assure that the City of Little Rock complies with Title II of the ADA and implementing regulations.
Complaints may also be filed in writing with the U.S. Department of Justice. Complaints should be submitted to:
U.S. Department of Justice
950 Pennsylvania Avenue, N.W.
Civil Rights Division
Disability Rights Section
Washington, D.C. 20530
The mission of the Government Access Channel 11, Little Rock Television (LRTV) is to provide residents of Little Rock, Arkansas with quality local government programming.
The City’s Performance & Innovation Coordinator is focused on helping the City deliver efficient and first-rate services and promoting exceptional quality of life for its residents through the use of data driven decisions. The Performance & Innovation Coordinator works to enable City departments and City government as a whole to measure, track, and report on the progress of major goals and initiatives and utilize data and evidence to make policy and program decisions. Performance Management systems and strategies are designed to improve the effectiveness and efficiency of services to city residents and services that support departments and operations.
Vision
The City envisions a collaborative and innovative city government working in conjunction with our residents to create and sustain a community where everyone thrives.
Mission
The Performance & Innovation Coordinator partners with city departments to strengthen strategic goals, identify meaningful indicators that can demonstrate service trends and improvements, build capacity to collect and analyze data, and design user-friendly tools to transparently communicate performance metrics and City data internally and to the public.
Performance & Innovation focuses on the following areas:
- Leading process improvements
- Creating documentation for data standards
- Reviewing and streamlining performance measures
- Developing, updating, or refining clear goals, measures, and data collection strategies
- Data analyses
- Developing training for building the data literacy of City staff and residents
- Advancing the City’s Open Data and performance culture
- Providing framework for data driven decisions
- Fostering a culture of innovation
Initiatives
The Performance & Innovation Coordinator hosts the City’s Annual Open Data Day event, which include hands on learning opportunities for community members and those interested in advancing the Open Data work of the City.
Lights On – The City of Little Rock is dedicated to improving the safety of our city. A simple way to increase community safety is to ensure that our neighborhoods are adequately lit at night. Help us increase safety in your neighborhood by performing a Lights On streetlight canvass with your neighborhood association or community based group.
| Contact: Little Rock City Hall, 500 W Markham Street, Suite 203, Little Rock, AR 72201, (501) 371-4644 |
| Open Data |
| Citizen Connect |
| Mapping Applications |
Delphone Hubbard, City Manager
Little Rock City Hall
500 West Markham, Room 203
Little Rock, AR 72201
(501) 371-4510
citymanager@littlerock.gov
Allison Segars, Deputy City Clerk
500 West Markham Street
Little Rock, AR 72201
(501) 371-4766
asegars@littlerock.gov